State the day clearly for midnight arrivals
Instead of saying “we arrive at night”, write the date and time in the Ercan arrival field of your ticket together. For example, if arrival is Friday 16 October 2026, 00:30 , your booking message must also say 16 October. This is the night between Thursday 15 October and Friday 16 October; saying only “Thursday night” creates ambiguity.
Example of clear information: Ercan arrival: 16 October 2026, 00:30. Flight: the flight number on your ticket. This line illustrates how to write a date; it is not an actual flight schedule or a calculation of rental days or charges.
For a connecting journey, share the final flight landing at Ercan . The first departure time from your starting city is not enough to plan Ercan collection. Distinguish departure and arrival fields on the ticket; do not replace the flight number with just the airline name.
Write the local date and time specified for Ercan. If your phone and ticket show different times, especially around clock changes, check with your airline rather than assuming a fixed time difference. Finally, compare your ticket's arrival date directly with the car collection date in your booking.
Landing, readiness and collection times
The plane's landing time is not the time you have collected your luggage and are ready to meet. Entry formalities, baggage, regrouping passengers and leaving the terminal take different amounts of time on each journey. Do not create a definite collection time by adding a fixed number of minutes to landing.
| Information | What should you share? |
|---|---|
| Ercan arrival | The scheduled date and time on your ticket, or the airline's latest estimated arrival if changed. Send it together with the final flight number. |
| Ready to meet | The stage when you notify the team after completing terminal formalities. You may still be waiting for baggage after the plane has landed. |
| Car collection | The collection plan confirmed separately with ERM. The rental start, return and any amendment charge are clarified in the booking record. |
The airport's arrivals board distinguishes scheduled and estimated arrival information; confirm your specific flight's latest status with the airline. If the new time changes again, also update the team.
If the flight lands early, send the new arrival information to the team. Tell them when you have completed terminal formalities and are ready, and ask about a suitable collection time. Early landing is not confirmation of early vehicle delivery. The meeting steps after the terminal are explained in the Ercan car collection guide .
If the driver arrives on a different flight
If a passenger arrives first and the driver arrives later, provide both flights. State clearly which flight the driver is on. Do not base the collection plan solely on the first passenger's landing.
Separate these details in your message: Some passengers arrive on [flight, date, time]. The driver arrives on [separate flight, date, time]. Which arrival should we use to plan collection?
If you want the person arriving first to drive, state this at booking. Confirm driver eligibility and that their contract entry is complete. Being a family member does not mean a driver change is automatically approved. If the driver's flight is not yet known, say so clearly.
Prepare a complete flight message
Share your final flight and arrival when first planning. When you learn of a delay, cancellation, different flight or early arrival, send your ERM booking details and the latest valid flight information together. Update the message if the details change again. If a new flight is not yet known, say so; do not present an estimated time as confirmed information.
Your ERM booking number is different from the airline's ticket/PNR code. Use your car booking number if available; passport, identity or payment card numbers are not needed for this draft.
Prepare your flight details in one message
After sending the message, wait for confirmation of the updated collection and return plan. If you cannot obtain a written reply to a last-minute change, call ERM on +90 533 877 11 71 . Do not interpret a delay as automatic cancellation, free waiting or a rental extension; ask the team how it affects your booking.
Night arrivals and return flights
Mention night or early-morning arrival when booking. On the Ercan service page , ERM explains planned delivery for pre-confirmed bookings. Your confirmation message should contain the delivery date, planned time and a number to call if needed. Update this plan if the flight changes.
Charge your phone and save the booking confirmation and contact number so you can open them without internet access. Share any special requirements for a night collection during planning.
Plan backwards from when you need to be at the terminal
First take the Ercan departure date and time from your ticket. Then follow your airline's recommended terminal arrival time for that flight. Work backwards from this target, allowing time for car return and transfer to the terminal, then the drive, fuel and necessary breaks.
The check-in desk's closing time is not your target arrival time at the terminal. Online check-in does not remove the need for baggage handling, security or reaching the gate. Pegasus general rules and Turkish Airlines check-in information explain these timings separately; follow your own airline's current flight instructions.
All durations in the following example are assumptions: It assumes a target arrival at the terminal three hours before departure, 30 minutes for car return and transfer, and 90 minutes for driving, fuel and breaks. These are not ERM processing times, the duration of a particular route or a rule applying to every flight.
| Stage | Example date and time |
|---|---|
| Departure from Ercan | Saturday 17 October 2026 · 02:30 |
| Target arrival at the terminal | Friday 16 October 2026 · 23:30 — three hours earlier in this example |
| Arrival at the return area | Friday 16 October 2026 · 23:00 — 30 minutes for return/transfer in this example |
| Departure from accommodation | Friday 16 October 2026 · 21:30 — 90 minutes for driving/fuel/breaks in this example |
Set the necessary allowances using your own address, flight and ERM return confirmation. A later departure does not automatically extend the car return time. State the new flight date and your requested return date, time and location separately; confirm vehicle availability and any price change. For the steps beside the car, use the return checklist .
Final cross-check before setting off
Tick only the items you have actually checked. If your flight or collection plan changes again, cross-check the relevant details again.
0 / 5 preparation steps ticked.
Ticking boxes does not replace a booking confirmation or ERM's collection confirmation. This list tracks your own preparation.
If your next step is leaving the terminal, open the Ercan car collection guide; for the steps beside the car on departure day, open the return checklist . Current delivery coverage and vehicle options are available on the Ercan car rental page .

