Outside the terminal:
In front of Mirandus Cafe
Collect your luggage and leave the terminal. Cross at the pedestrian crossing and head to the outdoor Mirandus Cafe on your left. Do not confuse it with the cafe inside the terminal; follow the latest instructions sent for your booking.
Mirandus Cafe and the ERM handover area are separate places. You travel to the handover area with our team in their vehicle .
ERM contact number: +90 533 877 11 71. If a specific team number was provided with your booking, use that number. If the location in your message does not match what you see, contact the team before moving elsewhere.
Do not use the general airport map pin as the handover location. Open ERM contact details ↗
Your short meeting note
ERM meeting point: outside Mirandus Cafe, outside the terminal. After collecting your luggage, leave the terminal, cross at the pedestrian crossing and head to the outdoor cafe on your left. The team takes you in their vehicle to the separate ERM handover area. ERM: +90 533 877 11 71. Follow the latest instructions sent for your booking.
Copy this to your notes or take a screenshot of this card before flying. Also save your assigned team's number and the latest location message.
Share these details before you land
Compare the collection details on your booking with the Ercan arrival details on your ticket. Landing time is not the time you will be ready beside the car; allow separately for terminal procedures and luggage collection.
FLIGHT
Final flight, date and time
The number of the final flight landing at Ercan, your arrival date and scheduled landing time. If you have a connection, give the flight arriving at Ercan rather than your first flight.
DRIVER AND CONTACT
The right person and a reachable phone
Have your valid driving licence, ID or passport and booking confirmation ready. Ensure the named driver details are correct. Share your phone number with its country code and save the latest meeting message.
PASSENGERS AND LUGGAGE
Confirm the seating and luggage arrangement in advance
Share the number of adults and children, large suitcases and cabin bags, any pushchair and any child seat requirements. Confirm suitability both for the journey in the team's vehicle and for your rental car.
Check the date when arriving around midnight: If your arrival at Ercan falls on the following day, check that the booking uses the correct date. Report delays or changes to your flight or arrival time through your booking channel.
What should you do if your plans change?
My flight is delayed or arrives after midnight
Send your flight number and updated Ercan arrival date and time through your booking channel, and obtain the team's updated collection confirmation. Late-night or early-morning collection is arranged against a booking confirmed in advance.
My phone cannot connect to the internet
Use the phone number and meeting note you saved beforehand. The airport states that Wi-Fi is available in the terminal; ask the information desk how to connect. Before flying, check with your mobile operator whether your plan covers Northern Cyprus, whether you can make ordinary calls and what charges may apply.
My luggage has not arrived or I am delayed in the terminal
For missing or damaged luggage, contact the ground handling service for your airline before leaving the terminal. Let ERM know you are still inside. Also tell the team if childcare or another need delays your exit.
If you want to buy a SIM card or eSIM
Tell the team if you plan to stop and shop before meeting them. Afterwards, follow the meeting instructions sent for your booking.
To consider child seats and luggage together, use the guide to choosing a car for your family and luggage .
How do you reach your rental car?
Leaving the terminal and collecting your rental car are separate stages. Include the journey in the team's vehicle in your arrival plan.
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Leave the terminal
Collect your luggage. Have the team's instructions and a phone number you can call ready.
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Meet outside Mirandus Cafe
Go to the meeting point outside the terminal. If the team has sent the registration number, colour or model of the vehicle collecting you, check these details against the vehicle that arrives.
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Travel to the handover area in the team's vehicle
The ERM team takes you to the handover area near the airport. This vehicle is not necessarily the car you have rented.
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Complete the checks and paperwork
Inspect your rental car together at the ERM handover area. Check the documents, fuel level and return plan before preparing to drive away.
From the terminal to the meeting point
Use these real photographs to recognise the terminal exit, pedestrian area and outdoor Mirandus Cafe. Follow the latest meeting instructions sent for your booking.
Passport control and luggage waiting times vary.
ERM's published information estimates approximately 15–20 minutes.
This does not include passport control or luggage collection. It may vary with demand and handover conditions; it is not a time guarantee.
Check the car together before driving away
Walk around the vehicle and compare what you see with the records shown to you. Raise any missing record or unclear detail before moving off.
- Vehicle condition: Compare any marks you see with the handover record and tell the team if anything is missing.
- Fuel and mileage: Check the dashboard and confirm the fuel level required on return.
- Rental terms: Compare payment, any deposit and insurance terms with your booking.
- Preparing to drive: Familiarise yourself with the controls and check the mirrors, seat and child seat if needed.
What should your own photos show?
All four corners and both sides of the car.
First its location, then a close-up.
Fuel level and mileage.
Taking a photo does not replace telling the team about a discrepancy and having it added to the handover record.
Save the return location on your phone during collection. Do not assume that the collection and return locations are the same.
Keep your first journey simple
Before setting off
Traffic in Northern Cyprus keeps to the left. Allow yourself time on your first drive to get used to the car and the road layout.
Prepare for driving on the left ↗After settling into your accommodation, you can choose a one-day route around Kyrenia .
Confirm your Ercan return plan now
If you have arranged to return the car at Ercan, save the return location on your phone during collection. In ERM's published process, the car is returned at the collection/return area near the airport; you and your luggage are then taken to the departures entrance.
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01Arrive at the correct location
Use the latest return point and team phone number sent to you.
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02Check the vehicle together
Fuel, general condition, personal belongings and the return record.
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03Travel to the terminal
Take your luggage in the vehicle arranged by the team.
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04Begin your flight procedures
Arrive at the terminal at the time required by your airline.
Plan your car return separately from your flight departure
First check when your airline recommends arriving at the terminal. Work back from that time to allow for ERM's vehicle checks and the journey to the terminal, then confirm the return time with the team. Allow extra time for driving from your accommodation and stopping for fuel.
The online check-in deadline, target terminal arrival time and car return time are different.
Match your arrival plan to your car hire decision
These four stages apply to travellers choosing to collect a rental car at Ercan. If your hotel package includes transport, first check that it covers your final destination and flight. You can assess the option that suits you with the comparison of transport from Ercan to Kyrenia .
If your flight time or the driver's arrival changes, do not change the meeting arrangements on your own. Update the details in the flight-based collection plan and obtain the team's new confirmation. Also report any change in passenger or luggage numbers; the journey in the team's vehicle and loading your rental car are separate stages.
