Choose the car for your most fully loaded journey
When choosing a car in Northern Cyprus, look beyond daily outings from your hotel. On leaving the airport, all passengers, suitcases and any pushchair will be in the car at once. Along with the passenger count, list large and cabin-size suitcases, child seat requirements and collection/return points.
For example, the seating capacity may seem sufficient for two adults and a child, but fitting a pushchair and suitcases with a child seat installed needs a separate check. Ask about remaining boot space with every seat upright in a seven-seat vehicle. For detailed arrangements, use the guide to choosing a car for family and luggage .
If your choice depends on a specific model, clarify whether the booking is confirmed for that model or a vehicle class . Check that requested extras such as child seats are also in the confirmation. If another car is offered, compare transmission, passenger and luggage needs again. For comfort priorities, see the model and comfort selection guide .
Check the company and terms before booking
When reviewing Cyprus car rental recommendations, look beyond the average star rating to recent experiences of collection, communication and return . Do not decide from a single review. Whether your contact channel matches the company's official details and whether terms are provided in writing are concrete criteria you can compare.
ERM drivers must be at least 24 and have held their licence for at least three years since first issue. Some vehicle groups may have additional conditions. These are ERM's rental terms, not a shared age rule for all Northern Cyprus companies. Bring a valid driving licence and identity card or passport at collection. Declare any other drivers from the outset.
- Dates and location: Check the written confirmation for collection and return times, the hotel's full address or the airport meeting arrangements.
- Price and payment: Check the total for the entire period, included services and payment method. Ask separately about any deposit or card pre-authorisation rather than treating it as rental cost.
- Coverage and confirmation: Read the mileage allowance, fuel policy, damage excess and exclusions. Alongside the payment receipt, check that the booking itself has been confirmed.
- Changes and cancellation: Before paying, find out which terms apply if you cancel or cannot collect the car at the planned time.
An advance payment relates to the rental charge, while a deposit or pre-authorisation is security. An excess is the share you may owe for damage covered by the contract; it is not an unconditional cap for every loss. To assess offers on equal terms, use the price comparison guide .
Match the car to the record at collection
Check the registration plate, driver details and collection/return times on the handover record. Walk around the car with the employee before loading luggage. Do not keep an existing mark only on your phone; also check that its position on the car is included in the handover record.
Four quick checks
Tick items as you check them. Copy your list to save your note. This is your personal note and does not replace the handover record.
Collection at night or in rain: If a mark is unclear in shade or on a wet surface, show the employee before leaving and ask to inspect it together in better light. Promptly report anything noticed later with a photograph, and ask about recording and inspection procedures.
If this is your first right-hand-drive car, learn the controls while parked. The guide to preparing for left-side traffic helps plan your first journey.
Contact the team first when plans change
Report a flight delay, a different return address or a need to extend as soon as you know. Request an extension before the current rental ends; confirm availability, the new total and the new return time. Sending a message does not mean the change has been accepted.
For airport collection, ensure your flight number and reachable phone number are correct. Meet our team outside Mirandus Cafe, then travel in the team's vehicle to the ERM handover area. See the arrival steps in the Ercan car collection guide .
If a fault or warning light leaves you unsure whether driving is safe, stop somewhere safe. Contact ERM on +90 533 877 11 71 with your location and the symptoms; speak to the company before arranging repairs or replacement parts yourself.
If planning to cross into southern Cyprus, ask ERM about permitted vehicle-use areas before booking; do not assume the rental covers the crossing.
Allow inspection time for return
Your return time is not your flight's departure time. Allow separate time to inspect the car, hand over the keys and reach the terminal if necessary. Confirm the return location and who will meet you beforehand; do not assume the collection point is automatically the return point.
- Start with the same records. Restore fuel to the level required by the contract and keep the final fuel receipt if available. Photograph the dashboard and exterior again and compare them with collection records.
- Clear your personal space. Check the glove compartment, door pockets, gaps between seats and boot. Delete phone pairing and saved navigation addresses.
- Complete the handover. Clarify where and when the return inspection is completed and request confirmation that the car has been received. Ask for an explanation of any additional charge and how a deposit or pre-authorisation will be refunded or released; keep documents until the process is complete.
An early return does not automatically mean a refund, nor does being late automatically extend the rental. Before changing the plan, get the current conditions and resulting charge in writing.



