Share the hotel name, location and correct entrance
Share the hotel's full name, area and map link in one message. Open the map pin yourself: getting the hotel name right does not guarantee that the pin points to the entrance where you will meet.
Agree on one meeting point, such as the main entrance, reception or car park entrance. If there are several access roads, ask your accommodation which gate vehicles can use and confirm it with ERM. You do not need to include personal information that does not affect delivery, such as your room number.
Prepare your delivery message
Include your booking number if you have one; leave it blank if this is your first enquiry. Edit the text here, then copy it or open it in WhatsApp.
Hello, I would like to arrange car delivery to my accommodation. Booking number (if any): Preferred vehicle / requirements: Collection date and time: Hotel / accommodation name: Area and full address: Map link: Meeting entrance: Number of adults / children and children's ages: Luggage, pushchair and child seat requirements: Return date and time: Return location: Contact phone number (if different from my WhatsApp number): Could you confirm delivery coverage, any additional charge and the total price for the full rental period?
Opening or sending a message does not by itself confirm a booking. Finalise the vehicle, dates, address and total price with the team.
Confirm delivery coverage and the total price
Delivery to hotels and homes in central Kyrenia is free. If you are staying outside the centre, provide the full address to check availability and any delivery charge. Having “Kyrenia” in a hotel's name does not by itself mean the address falls within the central service area.
Check the total rental price together with any delivery or different-location return charge in your quote. Confirm the availability of any requested child seat or other equipment before delivery. Recheck the total if the dates, model or address change.
Check the car together with the driver at handover
The driver named on the booking should be at the meeting point. Bring your valid driving licence and identity card or passport. ERM's general rental requirements are a minimum age of 24 and at least three years since your licence was first issued; check vehicle-specific conditions when booking.
- Inspect the car's existing condition together; ensure any scratches or damage are recorded on the handover record.
- Check the fuel level and the required return condition.
- Check the keys, requested child seat and any other equipment.
- Familiarise yourself with the gears, parking brake and main controls before driving away.
Finally, check that the return date, time and location match your booking. If you will be late on delivery day, tell the team and have the new meeting time confirmed.
Complete the plan for your accommodation type
Hotel or resort with security: Speak to reception if advance information is needed for vehicle access. Share any conditions affecting the team's entry before delivery; if access is not possible, agree on a suitable meeting point together.
Villa, apartment hotel or flat: Add any necessary block or entrance details to the area, full address and map location. If the car cannot reach the door, agree on an accessible meeting point with the team in advance.
Change of accommodation: State the address where you will be on collection day. If your booking still lists your first hotel, send the new location and get the change confirmed.
Choose the rental period and return location together
You may only want to leave your hotel for one day. That does not necessarily mean your chosen car can be rented for a single day. For example, the Honda Fit (Jazz) 2023 product page states a minimum rental period of three days. Select your model and collection and return times, then check the available rental period and total price.
You can collect the car in Kyrenia and return it free of charge at Ercan Airport; specify this when booking. Return charges outside Kyrenia and Ercan may depend on distance. If you later change the return day or location, finalise the new plan with the team before leaving the car.


